Contact Us
Whether you need help selecting a rug, checking an order, understanding delivery, or caring for your purchase, the Avenorea customer care team is ready to assist.
Customer Care Email
Business Information
Avenorea is operated by:
FOOK WING HONG TRADING COMPANY LIMITED
FLAT/RM E 13/F
KINGSWAY IND BUILDING PHASE 2
NOS.167-175 WO YI HOP ROAD
KWAI CHUNG NT HK
Support Hours
Monday through Friday
9:00 AM–6:00 PM Eastern Time
We aim to respond within 1–2 business days. Messages received during weekends or public holidays will be reviewed on the next available business day.
Before You Contact Us
For order-related questions, please include:
- Your order number.
- The email address used at checkout.
- A brief description of your request.
- Clear photographs if the rug or packaging arrived damaged.
Please do not send a return to the registered business address without authorization. Approved returns must be sent according to the instructions provided by our customer care team.
Company Information
Store / Brand: Avenorea
Website: avenorea.com
Operated By: FOOK WING HONG TRADING COMPANY LIMITED.
Email: service@avenorea.com
Registered Business Address:
FLAT/RM E 13/F
KINGSWAY IND BUILDING PHASE 2
NOS.167-175 WO YI HOP ROAD
KWAI CHUNG NT HK